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Terms & Conditions


All prices listed on this site are in Australian Dollars and will remain valid for 30 days.

Customer Service Policy 

Hastie Waste is committed to providing exceptional customer service and quality products.  We endeavour to make sure that all services listed on our website are currently in available and pricing is true and correct. Standard delivery timeframes are between next day and five days business days; in the event that we are unable to fulfil your order we will notify you within 1 business days to arrange an agreeable alternative delivery date or a full refund.

Refund Policy

Please select your bin size and delivery address carefully.  We do not offer refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where we fail to deliver through no fault of yours. 

Privacy Policy

Hastie Waste is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that’s all. Hastie Waste uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Hastie Waste only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. 

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. 

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy 

When purchasing from Hastie Waste your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us on 08 9731 0296.

Special Conditions for Skip Bin Hire

  • Your skip bin will not be collected if it contains dangerous or prohibited material.  If you have any doubt, please call our office to discuss.  The following can not be put into a Hastie Waste skip bin:

    • Dangerous Goods such as asbestos, gas bottles, liquid waste such as thinners, paint etc., explosive or flammable items;
    • Wet cement;
    • Hot coals or any substance that could start a fire.

    Additional charges will apply for items that are subject to a surcharge at our waste disposal sites, including:

    • Mattresses
    • Tyres